OhMD Review (2026)

Full Review

OhMD takes a refreshingly simple approach to patient communication: give practices an easy way to text with patients that is HIPAA-compliant and does not require patients to download an app or create an account. The free tier makes it an accessible entry point for practices that have never used digital patient communication before.

The texting experience is straightforward and effective. Patients receive what looks like a standard text message, and they can reply naturally from their phone. This simplicity is OhMD's greatest strength, as it removes the barriers that prevent patients from engaging with more complex portal-based messaging systems. Practices using OhMD consistently report that patients respond to texts far more reliably than portal messages or phone calls.

The paid tiers add features like video visits and broadcast messaging. The video visit capability is basic but functional for practices that want to offer occasional telehealth without subscribing to a dedicated platform. Broadcast messaging is useful for seasonal communications like flu shot availability, holiday hours, or practice announcements.

The limitations become apparent as your communication needs grow. There is no intelligent routing, no phone system, limited automation, and minimal integration with EMRs. OhMD is a texting tool, and it does that well, but it does not attempt to be a comprehensive communication platform.

For practices just starting to explore digital patient communication, OhMD is an excellent and low-risk starting point. The free tier lets you prove the value of patient texting before committing any budget. However, practices with higher volumes or more complex communication needs will likely need to graduate to a more comprehensive solution over time.